Building Inspector Customer Opinion Survey

* Required items

* Please choose the category which best describes you:
If other, please describe:

In an effort to better serve you, please evaluate our overall service on a scale of 1-5.

5 - Excellent | 4 - Above Average | 3 - Average | 2 - Below Average | 1 - Very Poor

1)	Were you waited on promptly?

2)	Were you greeted cheerfully?

3)	Was your request processed in a timely manner?

4)	If a mistake was made, was personal responsibility taken to see that it was corrected?

5)	Were policies and rules explained to your satisfaction?

6)	Have we offered to explore options for resolving problems?

7)	Were all of your questions and concerns addressed?

8)	Did your visit end on a positive note?

9)	When completing the application was the Inspection Department helpful?

10)	Was the Inspection Department available and positive while attempting to help you through the process?

11)	Was the Inspection Department staff easily accessible when you needed assistance?

12)	Has the Inspection Department applied codes and polices fairly?

13)	Did you find the handout material provided by the Inspection Department helpful and informative?

14)	Was the turnaround time in reviewing plans acceptable?

Please select yes or no to the following questions:

1)	Did you find submittal requirements and forms clear and easy to use?

2)	Were the Building Inspectors clear in their explanation of problems?

3)	Did the inspector help resolve the problems?

4)	Were the Building Inspectors knowledgeable of the NC Building Code and consistent in their interpretation of the Codes?

5)	Were you informed of any problems with regard to submitted plans in a timely manner?

Additional Comments:

What steps could the Inspection Department taken to have better served you?

Name
Email Address
Phone Number
The Currituck County Inspections Department appreciates you filling out our on-line Customer Opinion Survey.

Enter the security code.