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Text to 9-1-1 is now available

Currituck Communications has the capability to receive text messages to 9-1-1 from citizens' cell phones.  Here is some important information to remember when texting to 9-1-1:

How to text 9-1-1 in an emergency

  • Enter the numbers "911" in the "To" field.
  • The first text message to 9-1-1 should be brief and contain the location of the emergency and type of help needed.
  • Push the "Send" button.
  • Be prepared to answer questions and follow instructions from the 9-1-1 call taker.
  • Text in simple words - do not use abbreviations.
  • Keep text messages brief and concise.

What to know if you need to text 9-1-1

  • Text location information is not equal to current location technology.
  • As with all text messages, 9-1-1 messages can take longer to receive, can get out of order or may not be received.
  • Text-to-9-1-1 is not available if you are roaming.
  • A text or data plan is required to place a text-to-9-1-1.
  • If texting to 9-1-1 is not available in your area, or is temporarily unavailable, you will receive a message indicating that texting 9-1-1 is not available and to contact 9-1-1 by other means.
  • Text-to-9-1-1 cannot include more than one person. Do not send your emergency text to anyone other than 9-1-1.

Do not text and drive!  Please remember to call if you can, and text if you can't.